Return Policy
Returns and Exchanges
We appreciate your business and hope you love your purchase! If not, we offer free returns with a full refund within 30 days of the original purchase date.
Return & Exchange Policy
- Items must be in their original, unwashed, and unworn condition with hang tags attached.
- International sales are final unless the item is defective at delivery.
How to Initiate a Return or Exchange
- Have your order number and email address ready (order number can be found in the confirmation email or on the packing slip).
Exchanges
- We will exchange unwashed, unworn items with hang tags for another size or color of the same item.
- Once the carrier scans the provided label, your new order will be prepared for shipment (typically within 24 hours).
Returns
- Initiate returns through the returns portal.
- Receive a prepaid return label via email.
- Upon warehouse receipt and inspection, a refund or store credit will be issued (assuming the item is in like-new condition). Refunds are processed within 3-4 business days.
Refunds and Credits
- Refunds and credits are applied to the original method of payment.
- Processing time: 3 business days after warehouse approval.
- Initial shipping charges are non-refundable unless the item arrived damaged or defective.
- If an exchange or repair cannot be completed, we may issue a gift card or store credit at our discretion.